This is the desktop version of the software. Here you can
input, edit and manage your data, search and book, enter and
manage your customers (and profile them and request fulfilment
items), run reports, export data, manage your membership/advertisers,
control synchronisation, find and refine lists of records
for exporting or mail-merging and directly access the web-based
services.
Data Manager and Property Manager are the content management
tools in Counterpoint. They are more than just tools to describe
items. This is also where you group, theme and scheme your
records. It’s how you take the knowledge you have about
your destination and put it into your data. Of course, you
can tag records with facilities (ensuite, children welcome)
and attributes (near the motorway, on the waterfront) and
of course the system automatically applies a national grid
reference for GIS searching. But you can also create purely
arbitrary areas that may not exist in real geographical terms,
and tag your providers into these areas. You can create endless
themes - walking, cycling, golf of course, but what about
Roman Holiday (Bedfordshire CC) or Wild Pursuits (Mid Wales)
- into which you can put any item that has relevance. Schemes
are another tool, typically used for providers who are involved
in more clearly defined arrangements: First Stop York (GNER
and York Tourism), Penrith Hotel Network (Eden DC). And there
is a further mechanism for Special Offers, which can be opted
in and out of by providers via touchtone and over the web).
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